Frequently Asked Questions We're Happy to Help
Below are answers to some of the questions we hear most often. If you don't find the answer you're looking for, please give us a call. We're always happy to help.
As professionals, we are trained in all carpet cleaning methods.
In most cases we use Hot Water Extraction (often called steam cleaning),
the method recommended by most carpet manufacturers.
Urine spot restoration can be a complicated procedure.
The type of carpet and the amount of contamination affect the outcome.
Many times we're able to achieve excellent results using today's professional treatments.
No.
We use premium cleaning solutions that leave minimal residue,
helping your carpets stay cleaner longer.
No.
Most carpet protector naturally wears away from everyday foot traffic,
not from professional cleaning.
Yes.
Carpet protector helps resist spills and soiling.
Restoring it after cleaning helps keep carpets looking cleaner longer.
Professional carpet cleaning isn't a commodity.
Service, training, equipment, and experience vary considerably.
We believe in honest, straightforward pricing with no hidden charges.
Absolutely.
We use professional products that are safe when used properly,
and we're happy to answer questions about any products we use.
Most carpet manufacturers recommend professional cleaning
approximately every 12 months.
Homes with children, pets, or allergies may benefit from more frequent cleaning.
Yes.
Our training, equipment, and cleaning methods meet
the professional cleaning requirements of most carpet manufacturers.
Aptos, Santa Cruz